Lesson 222

Observability & SRE

metrics · traces · SLOs · error budgets

1:00

How Site Reliability Engineering uses metrics, logs, traces, SLOs, and error budgets to keep production systems measurably reliable without sacrificing development velocity.

By the end, you can

  • Distinguish monitoring from observability and explain when each is insufficient on its own.
  • Name the three pillars of observability and describe the cost/benefit trade-offs of each.
  • Read a trace waterfall and identify the bottleneck span.
  • List the four golden signals and explain the alerting rule that prevents alert fatigue.
  • Define SLI, SLO, and SLA and explain why the SLO must be stricter than the SLA.
  • Calculate an error budget from an SLO and convert it to minutes of allowed downtime.
  • Explain the "ship vs freeze" decision driven by error budget health.
  • Compare the downtime implications of 99%, 99.9%, 99.99%, and 99.999% availability targets.
  • Define toil and state the SRE cap on how much toil is acceptable.
  • Describe the purpose of a blameless postmortem and distinguish it from blame-oriented incident reviews.
  • Trace the four-step SRE loop (Observe → Define → Spend → Learn) and explain how it connects all the above concepts.
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